Intricately intertwined with self-esteem and inhibition and risk-taking construct of anxiety plays an important affective role in second language acquisition. Even though we all know what anxiety is and we all have experienced feelings of anxiousness, anxiety is still not easy to define in a simple sentence. It is associated with feelings of uneasiness, frustration, self-doubt, apprehension, or worry (Scovel 1978: 134).
The research on anxiety suggests that, like self-esteem, anxiety can be experienced at various levels (Oxford 1999). At the deepest, or global, level, trait anxiety is a more permanent predisposition to be anxious. Some people are predictably and generally anxious about many things. At a more momentary, or situational level, state anxiety is experienced in relation to some particular event or act. As we learned in the case of self-esteem, then, it is important in a classroom for a teacher to try to determine whether a student's anxiety stems from a more global trait or whether it comes from a particular situation at the moment.
Trait anxiety, because of its global and somewhat ambiguously defined nature, has not proved to be useful in predicting second language achievement (Maclntyre & Gardner 1991c). However, recent research on language anxiety, as it has come to be known, focuses more specifically on the situational nature of state anxiety. Three components of foreign language anxiety have been identified (Horwitz et al. 1986; Maclntyre & Gardner 1989, 1991c) in order to break down the construct into researchable issues:
1. communication apprehension, arising from learners' inability to adequately express mature thoughts and ideas;
2. fear of negative social evaluation, arising from a learner's need to make a positive social impression on others; and
3. test anxiety, or apprehension over academic evaluation.
A decade of research (Maclntyre & Gardner 1988,1989,1991a, 1991b, 1991c, 1994; Gardner & Maclntyre 1993b; Maclntyre, Noels, & Clement 1997; Horwitz & Young 1991; Young 1991; Phillips 1992; Ganschow et al. 1994; Ganschow & Sparks 1996;Vogely 1998; Oxford 1999) has now given us useful information on foreign language anxiety. Most of these studies conclude that "foreign language anxiety can be distinguished from other types of anxiety and that it can have a negative effect on the language learning process" (Maclntyre & Gardner 1991c: 112).
Yet another important insight to be applied to our understanding of anxiety lies in the distinction between debilitative and facilitative anxiety (Alpert and Haber I960, Scovel 1978), or what Oxford (1999) called "harmful" and "helpful" anxiety. We may be inclined to view' anxiety as a negative factor, something to be avoided at all costs. But the notion of facilitative anxiety is that some concern—some apprehension—over a task to be accomplished is a positive factor. Otherwise, a learner might be inclined to be "wishy-washy," lacking that facilitative tension that keeps one poised, alert, and just slightly unbalanced to the point that one cannot relax entirely. The feeling of nervousness before giving a public speech is, in experienced speakers, often a sign of facilitative anxiety, a symptom of just enough tension to get the job done.
Several studies have suggested the benefit of facilitative anxiety in learning foreign languages (Ehrman & Oxford 1995,Young 1992, Horwitt 1990). In Bailey's (1983) study of competitiveness and anxiety in second language learning, facilitative anxiety was one of the keys to success, closely related to competitiveness. I noted in Chapter 4 that Rogers's humanistic theory of learning promotes low anxiety among learners and a nondefensive posture where learners do not feel they are in competition with one another. Bailey found in her self-analysis, however, that while competitiveness sometimes hindered her progress (for example, the pressure to outdo her peers sometimes caused her to retreat even to the point of skipping class), at other times it motivated her to study harder (as in thecase of carrying out an intensive review of material in order to feel more at ease in oral work in the classroom). She explained the positive effects of competitiveness by means of the construct of facilitative anxiety.
So the next time your language students are anxious, you would do well to ask yourself if that anxiety is truly debilitative. It could well be that a little nervous tension in the process is a good thing. Once again, we M that a construct has an optimal point along its continuum: both too much and too little anxiety may hinder the process of successful second language learning.
The human being is a social animal, and the chief mechanism for maintaining the bonds of society is language. Some approaches to language teaching fail to accomplish the goal of communicativity in the learner by overlooking the social nature of language. While we tend to recognize importance of thesocial aspect of language, we also tend to oversimplify that aspect by not recognizing the complexity of the relation between language and society, or by considering socially oriented problems in language learning as a simple matter of "acculturation." Chapter 7 demonstrates acculturation is no simple process, and it will become clear in this chapter that the social transactions that the second language learner is upon to make constitute complex endeavors.
Transaction is the process of reaching out beyond the self to otherand language is a major tool used to accomplish that process. A variety oftransactional variables may apply to second language learning: imitation modeling, identification, empathy, extroversion, aggression, styles communication, and others. Two of these variables, chosen for their relevance to a global understanding of second language acquisition, will be treated here: empathy and extroversion.
In common terminology, empathy is the process of "putting yourself into someone else's shoes," of reaching beyond the self to understand what another person is feeling. It is probably the major factor in the harmonious coexistence of individuals in society. Language is one of the primary means of empathizing, but nonverbal communication facilitates the process of empathizing and must not be overlooked.
In more sophisticated terms, empathy is usually described as the projection of one's own personality into the personality of another in order to understand him or her better. Empathy is not synonymous with sympathy. Empathy implies more possibility of detachment; sympathy connotes an agreement or harmony between individuals. Guiora (1972b: 142) defined empathy as "a process of comprehending in which a temporary fusion of self-object boundaries permits an immediate emotional apprehension of the affective experience of another." Psychologists generally agree with Guiora's definition and add that there are two necessary aspects to the development and exercising of empathy: first, an awareness and knowledge of one's own feelings, and second, identification with another person (Hogan 1969). In other words, you cannot fully empathize—or know someone else—until you adequately know yourself.
Communication requires a sophisticated degree of empathy. In order to communicate effectively you need to be able to understand the other person's affective and cognitive states; communication breaks down when false presuppositions or assumptions are made about the other person's state. From the very mechanical, syntactic level of language to the most abstract, meaningful level, we assume certain structures of knowledge and certain emotional states in any communicative act. In order to make those assumptions correctly, we need to transcend our own ego boundaries, or, using Guiora's term, to "permeate" our ego boundaries so that we can send and receive messages clearly.
Oral communication is a case in which, cognitively at least, it is easy to achieve empathetic communication because there is immediate feedback from the hearer. A misunderstood word, phrase, or idea can be questioned by the hearer and then rephrased by the speaker until a clear message is interpreted. Written communication requires a special kind of empathy— a "cognitive" empathy in which the writer, without the benefit of immediate feedback from the reader, must communicate ideas by means of a very clear empathetic intuition and judgment of the reader's state of mind and structure of knowledge.
So in a second language learning situation, the problem of empathy becomes acute. Not only must learner-speakers correctly identify cognitive and affective sets in the hearer, but they must do so in a language in which they are insecure. Then, learner-hearers, attempting to comprehend; second language, often discover that their own states of thought are misinterpreted by a native speaker, and the result is that linguistic, cognitive, and affective information easily passes in one ear and out the other.
Guiora and his colleagues (1972a, 1972b) found that a modified version of the Micro-Momentary Expression (MME) test, a test claiming to measure degrees of empathy, successfully predicted authenticity of pronunciation of a foreign language. Naiman, Frohlich, Stern, and Tedesco (1978,1996) included an empathy measure (Hogan's Empathy Scale-see Hogan 1969) in their battery of tests used to try to discover characteristics of the "good language learner," but found no significant correlation between empathy and language success as measured by an imitation test and a listening test. Their finding was not unexpected, however, since they found field independence to be positively correlated with language success; thepresumed antithesis of field independence—field dependence—has been shown to correlate highly with empathy (Witkin et al. 1971). But a great deal of the problem of the study of most personality variables lies in the accuracy of the tests used to measure traits. Serious methodological problems surround such measurement; the MME and Hogan's Empathy Scale are cases in point. It has been shown that such tests accurately identify personality extremes (schizophrenic, paranoid, or psychotic behavior, fat example) but fail to differentiate among the vast "normal" population.
Certainly one of the more interesting implications of the study of empathy is the need to define empathy cross-culturally—to understand how different cultures express empathy. Most of the empathy tests devise in the United States are culture-bound to Western, North American, middle-class society. Chapter 7 will deal more specifically with empathy in cross-cultural settings, particularly with the role of empathy in defining the concept of acculturation.
Extroversion and its counterpart, introversion, are also potentially important factors in the acquisition of a second language. The terms are often misunderstood because of a tendency to stereotype extroversion. We are prone to think of an extroverted person as a gregarious, "life of the party” person. Introverts, conversely, are thought of as quiet and reserved, with tendencies toward reclusiveness. Western society values the stereotypical extrovert. Nowhere is this more evident than in the classroom where teachers admire the talkative, outgoing student who participates freely it class discussions. On the other hand, introverts are sometimes thought of as not being as bright as extroverts.
Such a view of extroversion is misleading. Extroversion is the extent to which a person has a deep-seated need to receive ego enhancement, self-esteem, and a sense of wholeness from other people as opposed to receiving that affirmation within oneself. Extroverts actually need other people in order to feel "good." But extroverts are not necessarily loudmouthed and talkative. They may be relatively shy but still need the affirmation of others. Introversion, on the other hand, is the extent to which a person derives a sense of wholeness and fulfillment apart from a reflection of this self from other people. Contrary to our stereotypes, introverts can have an inner strength of character that extroverts do not have.
It is unfortunate that these stereotypes have influenced teachers' perceptions of students. Ausubel (1968: 413) noted that introversion and extroversion are a "grossly misleading index of social adjustment," and other educators have warned against prejudging students on the basis of perceived extroversion. In language classes, where oral participation is highly valued, it is easy to view active participants with favor and to assume that their visibility in the classroom is due to an extroversion factor (which may not be so). Culturally, American society differs considerably from a number of other societies where it is improper to speak out in the classroom. Teachers need to consider cultural norms in their assessment of a student's presumed "passivity" in the classroom.
Extroversion is commonly thought to be related to empathy, but such may not be the case. The extroverted person may actually behave in an extroverted manner in order to protect his or her own ego, with extroverted behavior being symptomatic of defensive barriers and high ego boundaries. At the same time the introverted, quieter, more reserved person may show high empathy—an intuitive understanding and apprehension of others—and simply be more reserved in the outward and overt expression of empathy.
It is not clear then, that extroversion or introversion helps or hinders the process of second language acquisition. The Toronto study (Naiman et al. 1978,1996) found no significant effect for extroversion in characterizing the good language learner. Busch (1982), in a comprehensive study on extroversion, explored the relationship of introversion and extroversion to English proficiency in adult Japanese learners of English in Japan. She hypothesized that extroverted students (as measured by a standard personality inventory) would be more proficient than introverts. Her hypothesis was not supported by her findings. In fact, introverts were significantly better than extroverts in their pronunciation (one of four factors which were measured in an oral interview)! This latter result clouded our stereotype of the extroverted language learner as a frequent and willing participant in class activities. But more appropriately, it suggested that introverts may have the patience and focus to attend to clear articulation in a foreign language.
Even in the light of an appropriate definition of extroversion, it is nevertheless conceivable that extroversion may be a factor in the development of general oral communicative competence (see Dewaele & Furnlum 1998), which requires face-to-face interaction, but not in listening, reading and writing. It is also readily apparent that cross-cultural norms of nonverbal and verbal interaction vary widely, and what in one culture (say. the United States) may appear as introversion is, in another culture (say, Japan), respect and politeness. Nevertheless, on a practical level, the facilitating or interfering effects of certain language teaching practices that invoke extra version need to be carefully considered. How effective are techniques that incorporate drama, pantomime, humor, role-plays, and overt personality exposure? A teacher needs to beware of trying to "create" in a student more so-called extroversion than is really necessary. We need to be sensitive to cultural norms, to a student's willingness to speak out in class, and to optimal points between extreme extroversion and introversion that may vary from student to student.
In the last several decades there has been a tremendous wave of interest in Western society, in the relationship between personality "type" and one’s success in a job, in management of time, in academic pursuits, in marriage in child rearing, and in other contexts. We have become hypersensitized tothe "different strokes for different folks" syndrome that alerts us all to how unique every individual is and how each person can act on that uniqueness to succeed in business, school, sex life, and interpersonal relationships. The champions of this syndrome are Isabel Myers and Katheryn Briggs, whose research in the 1950s and 1960s has come to fruition in the form of the widespread use, today, of the Myers-Briggs Type Indicator (Myers 1962),commonly referred to as the "Myers-Briggs test."